Pawtastic Pals Return Policy
We want you to be happy with your Pawtastic Pals purchase and hope you enjoy your items for many years. However, if for some reason you are dissatisfied we're here to help.
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your payment is approved we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions how to return your item to us, please contact us.